Privacy Policy

• Account information — name, work email, and organization when you or your company creates a portal account.
• Product usage — actions taken in the portal (lists viewed, exports, feedback) used to operate and improve the service.
• Prospect list data — the lead lists we build for your organization are derived from public and licensed sources (CMS NPPES, PECOS, and similar federal datasets).

Paratus offers an optional Gmail integration that tracks your outreach to the prospect lists we build for you. If you connect your Gmail account:

• Access is read-only. We use the gmail.readonly scope solely to identify email exchanged with prospect organizations on your Paratus lists. We cannot send, modify, or delete email.
• What we store: only email threads exchanged with your prospect accounts — sender and recipient, timestamps, subject, and message text — used to show outreach coverage, reply status, and outreach analytics in your portal.
• What we never store: email that is not with a prospect organization on your lists. Personal messages, newsletters, and unrelated correspondence are discarded during processing and never retained.
• Limited Use disclosure: Paratus’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google user data for advertising, do not sell it, and do not permit humans to read it except with your explicit permission, for security purposes, or as required by law.
• Your control: disconnect anytime from your portal’s Integrations page, or revoke access at myaccount.google.com/permissions. Email support@paratushealth.com to request deletion of your stored email data; we delete it within 30 days.

Data is encrypted in transit (TLS) and at rest, stored with access controls that restrict each customer’s data to their own organization, and processed by a limited set of vetted subprocessors (cloud hosting, database, and API infrastructure providers).

We do not sell personal data. We share data only with subprocessors necessary to operate the service, or when required by law.

Questions or deletion requests: support@paratushealth.com